Strengthening Family | Strengthening Community

Step by Step - Disaster Recovery Support Service

Step by Step is a personalised disaster recovery support service assisting people across the Hawkesbury, Lithgow & Blue Mountains who have been affected by the bush fires or other emergency events.  We can provide you with information, decision-making and disaster recovery resources.

Providing a flexible, customised service whether by phone, video call or other online tools, locally based workers will support you via whatever technology you have available.  Step by Step will be working creatively to continue to stay connected with people in ways that protect their health and wellbeing.

We can help you move Step by Step towards .....

  • Getting the right information
  • Working out your next steps ... and how to get there
  • Getting connected with the right services that can support your needs
  • Feeling more hopeful about the path ahead


For more information and to stay updated with recovery visit:

We believe that people have the strengths, resilience and capacity to rebuild their lives and shape their future.

Newspaper Articles (including page 20)


Also in this Section
Gateway encourages, supports & respects diversity in families & communities. Our doors are open to everyone.
We acknowledge the Gundungurra and Darug people as the Traditional Custodians of the land on which we live and work and we pay our respects to their Elders, both past and present.

Gateway Family Services is committed to building a stronger community through helping to build stronger families.